Privacy Policy

Introduction

At Call2Drain, we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or contact us.

Information We Collect

We may collect personal information that you provide directly to us, including:

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• Name

• Contact details (email address, phone number)

• Address / Postcode

• Details of services requested

We may also automatically collect information about your visit to our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

We use your personal information to:

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• Respond to enquiries and provide the services you request

• Send relevant information about our services

• Improve our website and services

• Comply with legal obligations

We will never sell or share your personal data with third parties for marketing purposes without your consent.

Cookies

Our website may use cookies to enhance your experience. Cookies help us:

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• Analyse website traffic and usage

• Remember your preferences

• Improve our content and services

You can manage or disable cookies through your browser settings, but this may affect some website functionality.

Data Security

We take appropriate measures to protect your personal information from unauthorised access, loss, or misuse. Our systems are regularly updated to maintain security standards.

Your Rights

You have the right to:

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• Access the personal data we hold about you

• Request corrections to your data

• Request deletion of your data, where applicable

• Object to the processing of your data for marketing purposes

To exercise these rights, please contact us at info@call2drain.co.uk.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

📞 07821 322725

📧 info@call2drain.co.uk

📍 Call2Drain, Tunbridge Wells, Kent (serving Kent, Sussex and Surrey)

Last Updated: 14.01.26